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Who's Phishing For
Your ID
Consumers beware! AT&T,
Citibank, and Earthlink, among other large, reputable companies, are warning
against another rash of “Phishing,” yet another form of identity theft. In
this variation, thieves posing as corporate representatives send consumers
email messages claiming problems with billing account information and
requesting current credit card information. The email message often
contains a link to a phony website which appears to be that of the company.
This fake website may duplicate the logo, look and feel of the genuine
website. Here the consumer is prompted to input credit card information. In
these cases the thieves hijack corporate identities in hopes of stealing
consumers’ identities.
Never provide
sensitive personal information such as account numbers, Social Security
number, birth dates, and mother’s maiden name unless you initiate the
transaction.
Should thieves attempt to
snag you, report the incident to the Federal Trade Commission. To read more
about phishing and the FTC, go to
http://www.ftc.gov/opa/2003/07/phishing.htm.
Read the tips below to
learn more about how to protect against identity theft
Preventing Identity
Theft
These tips can help
reduce your chances of becoming a victim of identity theft. (Tips adapted
from identity theft prevention and safety tips provided by the National
Crime Prevention Council, the Thousand Oaks Police Department, the FTC and
Consumer Reports, October 2003.)
- Check your
financial statements promptly
- Annually review
your credit, by ordering copies of your credit report from each of the
three major reporting agencies. Equifax: 800-685-1111, PO Box 105851,
Atlanta, GA 30348. TransUnion: 800-888-4213, PO Box 1000, Chester, PA
19022. Experian: 888-397-3742, PO Box 2002, Allen, TX 75013. Report
errors promptly and in writing.
- Never disclose your
Social Security number, birth date, or mother’s maiden name unless you
initiated the transaction. On paper documents, don’t include such data
unless required to do so on an official application for employment,
financing, or insurance.
- Consider opting out
of information sharing at your financial institutions. Also opt out
of pre-approved credit offers by calling the Credit Reporting Industry
Pre-Screening Opt-Out Number at 888-567-8688.
- Do not carry ID
containing sensitive data such as your SSN (including your Social Security
card) unless absolutely necessary.
- Safeguard your
driver’s license and other government ID at all times. Lock desks,
cabinets, and safes containing such information in your office and home.
- Shred and destroy
all files containing SSN, account numbers and birth dates, using a
cross-cut shredder. Shred all pre-approved credit card offers, and
include electronic files on CDs and disks. Use hard drive shredding
software or remove and destroy your hard drive before discarding a
computer.
- Guard you mail
by depositing outgoing mail in post office mailboxes or at the post
office. Remove incoming mail from your box immediately. Consider using a
locked mailbox. Do not have your personal checks delivered to your
unsecured mailbox.
- Avoid “skimming,”
by keeping waiters, sales clerks, or gas-station attendants from
processing your credit card out of view. Your information can be copied
from your card with a hand-held reader.
- Avoid using private
or strange-looking ATMs. They may be rigged to skim data off your
card’s magnetic strip. 6- or 7-character PINS are harder to crack. Never
leave receipts at ATMs, bank counters, or unattended gas pumps and destroy
them when no longer needed.
- Beware of “shoulder
surfers” when using pay phones, or public internet access. Use
pre-paid phone cards. Use your hand to shield keypads. Don’t use
cordless phones to conduct sensitive financial or medical business, as
eavesdroppers on other phones and those using eavesdropping equipment may
be able to overhear your conversations.
Should you fall victim to
identity theft:
- Report the crime to
your local police, and obtain a copy of the report.
- File a complaint with
the Federal Trade Commission (887-ID-THEFT). Download a copy of an ID
theft affidavit from
www.consumer.gov/idtheft to help you notify merchants, financial
institutions and credit bureaus.
- Alert credit-reporting
agencies (phone numbers and addresses in the above tips).
- Notify banks,
creditors and utilities.
For more information,
visit the FTC, at
www.consumer.gov/idtheft.
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